ImperialWins Terms and Conditions

Welcome to Imperial Wins. These Terms and Conditions govern your use of our website and services at https://www.imperialwins.com/. By creating an account and using our platform, you agree to be bound by the rules set out below. We encourage you to read this document carefully before you begin playing, as it explains our rights and obligations as well as yours. If you have questions, our support team is available to help clarify any part of these terms.

About Our Operator

Our casino is owned and operated by ABC Interactive N.V., registered at Zuikertuin Tower Unit 1B & 1C, Curaçao, together with its wholly owned subsidiary NextWay Limited, based in Limassol, Cyprus. We operate under Curaçao license OGL/2024/284/0863. Established recently, ImperialWins was built to serve players in New Zealand with a wide range of pokies, table games, live casino titles, and sports betting markets, all accessible in English.

Eligibility and Account Registration

To open an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you register at Imperial Wins, we require accurate personal information, and you must keep your account details up to date. We reserve the right to verify your identity before processing withdrawals, and we may request supporting documents at any stage. Only one account per player, household, or IP address is permitted at ImperialWins.

• You confirm that all registration details you provide to us are true and complete
• You agree not to create multiple accounts with our casino
• We may suspend or close accounts that breach these conditions

Deposits and Payment Methods

We support a wide variety of deposit methods, including Visa, Mastercard, JCB, Pix, Trustly, Paysafecard, Skrill, Neteller, ecoPayz, Jetonbank, Flexepin, AstroPay, Help2Pay, BancoEstado, Webpay.cl, Paycell, CashtoCode, OXXO, SPEI, Interac, and MuchBetter. Available methods depend on your country of residence. The minimum deposit at our casino is NZ$10, or NZ$20 if you wish to claim the welcome pack. The maximum deposit per transaction is €7,000 or the equivalent in your currency. All transactions are processed in NZD.

Withdrawals and Processing Times

We pay out winnings to the same method and account used for your deposit whenever possible. If that is not feasible, we will arrange payment by bank transfer or another method registered in your name. The minimum withdrawal amount is €100 or its equivalent. Our withdrawal limits are set at NZ$20,000 per rolling 30 days, plus any amount deposited within that period, while daily winnings are capped at €100,000 (00:00–23:59 GMT). Progressive jackpot wins are exempt from this daily cap but may require up to 14 additional days to process.

Pending time typically takes 3-5 business days once your account has been verified. After approval, card and bank transfer withdrawals may take up to 4 business days, while e-wallet payments are usually instant. We may apply a 15% fee (minimum €10) to withdrawals of funds that have not been wagered at least three times.

Bonuses and Promotions

At Imperial Wins, we offer a generous Welcome Pack worth up to NZ$1,000 plus 150 free spins across your first three deposits. Our first deposit match is 100% up to NZ$500 plus 50 free spins on Clash of Gods: Anubis vs Hades, followed by a 50% match up to NZ$200 plus 50 free spins on Zeus Goes Wild, and a third deposit bonus of 100% up to NZ$300 plus 50 free spins on Take Olympus. The minimum qualifying deposit is NZ$20, wagering requirements are 40x on the bonus plus deposit, and 25x on free spin winnings. Bonuses remain valid for 7 days, with a maximum bet of NZ$4 per spin during wagering.

We at ImperialWins also run weekly promotions such as Mighty Mondays, Tuesday Feast, Victorious Wednesdays, Noble Thursdays, Daily Conquests, Game of the Empire, and Emperor's Picks, each with its own deposit requirements, free spin allocations, and wagering conditions. Seasonal campaigns like our Halloween Spins promotion run during specific calendar windows. Common rules apply across all our bonuses: funds are not credited if your balance exceeds €1, a withdrawal is pending, or another bonus is tied to the same deposit. Feature buys, equal or zero-margin betting, and switching from low- to high-contribution games are prohibited until wagering is complete.

Sports Betting Bonus

Our My First Free Bet offer provides a NZ$10 free bet after a minimum NZ$10 deposit via the promotion and a qualifying real-money bet placed within 7 days. Eligible sports include football, basketball, cricket, tennis, MMA, and ice hockey, with minimum odds of 1.60. This offer is available once per player and cannot be combined with an active casino bonus.

Loyalty Program and Gamification

Our Imperial VIP Program is available by invitation or upon request to our support team. VIP members at ImperialWins benefit from a personal advisor, exclusive gifts, weekly and monthly cashback, birthday bonuses, faster withdrawals, and higher comp point conversion rates. We award 1 comp point per 10 EUR/USD/CAD/NZD/INR wagered, with 100 points equal to 1 unit of currency, capped at 100,000 points per calendar month. Unused points are voided after 90 days of inactivity.

We also offer gamification features including the Login Rewards Calendar, Coin Tournaments, and the Bonus Crab live-streamed claw game, where Coins and Crab Tickets can be earned and redeemed in our Shop for free-spin bundles, bonuses, and cash rewards.

Games and Providers

ImperialWins features more than 9,338 games from 50 renowned providers, including Pragmatic Play, Novomatic, Playtech, Yggdrasil, Blueprint Gaming, and Betsoft, among many others. Our library includes video slots, classic slots, table games, scratch cards, video poker, virtual sports, crash games, and a live casino with roulette, blackjack, baccarat, and poker. We also provide sports betting across football, basketball, cricket, tennis, MMA, and ice hockey.

Account Suspension and Termination

We reserve the right to suspend, limit, or close your account if we suspect fraudulent activity, breach of these terms, or any misuse of our bonuses and promotions. If your balance is NZ$5 or lower when a new deposit or bonus is received, any active bonus will be forfeited. We may also withhold winnings obtained through prohibited betting strategies or technical errors.

Responsible Gambling

We are committed to promoting responsible play across our platform. Our casino provides tools such as deposit limits, self-exclusion, and access to support resources for players who may need assistance managing their gambling habits. We encourage all our customers to play within their means and to contact our support team if they require guidance.

Customer Support

Our support team is available 24/7 via live chat, email at [email protected], and Telegram. We provide assistance in English and aim to resolve all inquiries promptly, whether related to deposits, withdrawals, bonuses, or general account questions.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We recommend checking this page periodically. Continued use of our casino after any changes constitutes your acceptance of the revised terms. By registering and playing at our casino, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.